Interested in renting from RuralEdge?
The first step in finding housing with RuralEdge is to submit an application. You may download an application from our website, call our office to request an application or pick up an application at either of our office locations. Please note, if you are downloading an application from our website it will need to be physically signed by all adult members of your household. Regulations restrict us from accepting electronic signatures.
When completing an application, it is very important not to leave any questions blank as we will need to send the application back to you to be completed. This will delay your application. The application will need to be signed by all adult household members. As mandated by the government, RuralEdge is required to have a copy of social security cards for everyone who will be living in the household. Please be sure to include copies of the social security cards, or we will not be able to process your application. Once completed, applications can be faxed, mailed or dropped off at any of our office locations.
Once your paperwork has been submitted, our Compliance Specialist will review your information. If the application is missing information, it will be sent back to you requesting the necessary information. You will not be placed on a waitlist until all requested information is submitted.
Once a complete application has been received, our Compliance Specialist will determine your eligibility and a letter will be mailed to your household either accepting or denying your application.
- If accepted, you will be placed on a waitlist for each property selected effective the date our office received your completed application. It is important that you update our office with any changes in contact information, income or any other household changes.
- If denied, you will receive a letter explaining the reason for denial and outlining our appeal process. If you receive a denial letter and would like to request an appeal, you must contact our office within the deadline given in the denial letter. Requests after the deadline will not be accepted and you will need to submit a new application. Our office will schedule your appeal within 5 days of the meeting request. Staff will further explain the appeal process during the appeal meeting.
Submit a Rental Application
So you’ve submitted an application to RuralEdge and have been placed on waitlists, now what?
It is important to remember that each property has its own waitlist. Many of our waitlists can be very long while others can be much shorter. Wait times are unpredictable as there are many varying factors. If you are interested in finding out your household’s status on a waitlist, you may submit a waitlist status request via our website, contact us via phone or stop in to any of our office locations.
It is important that you update our office with any changes in contact information, income or any other household changes. Notifications regarding available rentals are mailed to waitlist applicants so it is important to have a valid address on file. You may submit a change via our website, contact us via phone or stop in at any of our office locations.
When apartments become available, RuralEdge contacts the waitlist by mail. A letter is mailed to applicants on the waitlist with details of the availability. It is very important that you follow the detailed instructions outlined in the letter. If you are interested in a property you have received a notification about, it is very important to call our Vacancy Hotline at 802-535-3555 Ext. 1200 within 10 days. If you fail to respond to a waitlist letter within the deadline given, your name will be removed from the waitlist for that property and you will need to submit a new application to be placed on the waitlist again.
After the letter deadline, responses are recorded. Those that did not respond will be removed and those interested will remain on the waitlist. The eligible applicant at the top of the waitlist is selected for the vacancy. RuralEdge will process your household at this time to determine further eligibility.
- Processing involves sex offender registry searches, credit checks, criminal background reports and landlord references for all adult household members.
- All applications are screened according to our Resident Selection Policy, which outlines the reasons that a household would be denied. If derogatory items are found, your household will receive a denial letter at this time. If denied, you will receive a letter explaining the reason for denial and outlining our appeal process. If you receive a denial letter and would like to request an appeal, you must contact our office within the deadline given in the letter to do so. Requests after the deadline will not be accepted and you will need to submit a new application.
- If your household passes the initial screening, paperwork will be mailed to you to complete and return to our office. It is important that you complete the requested paperwork within the deadline given on the letter. If we do not receive your paperwork within the deadline, we will assume that you are no longer interested in the vacancy and remove your name from the waitlist for that property.
- Once your paperwork is received, we will begin to verify the income, assets and expenses that your household provided. This process can take time as it relies on third party information. Please be patient as this can take anywhere from a few days to a few weeks.
- Once all information is received, your household will receive a final screening for eligibility.
If determined eligible, you will be contacted by the Assistant Property Manager of the property to schedule a lease signing. During the lease signing, staff will review the lease and all amendments, RuralEdge policies and procedures and answer all questions pertaining to the apartment. Once finished, you will receive the keys to your new home!